Correction Policy — AIToolGems
Our Correction Policy
We correct errors promptly and transparently. Our correction process includes:
- Error identification: We identify errors in product information, pricing, or availability.
- Error correction: We correct errors within 24 hours of identification.
- Correction notification: We notify affected users of corrections.
- Correction log: We maintain a log of all corrections.
Reporting Errors
If you find an error, please contact us via WhatsApp. We will correct the error within 24 hours.
Correction Log
- All corrections are logged with date, time, and description.
- Corrections are verified before publishing.
- Corrections are tracked for quality assurance.
Last updated: 2026-10-01
Our Commitment to Accuracy
We are committed to providing accurate, up-to-date information on every product listing, price, and policy page. However, in a fast-changing market like AI tools, errors can occasionally occur. When they do, we correct them quickly and transparently.
This correction policy explains how we handle errors, how to report them, and what we do to prevent them from recurring.
How to Report an Error
If you spot incorrect information on our website — a wrong price, outdated feature description, or inaccurate warranty terms — please contact us on WhatsApp with the details. Include the product name, what information is incorrect, and (if possible) the correct information or a source we can verify.
We review every report within 24 hours and update the listing if the correction is verified.
Our Correction Process
- Report Received — We receive your correction request via WhatsApp or our contact form
- Verification — We verify the reported error against official vendor documentation or direct testing
- Correction Applied — If the error is confirmed, we update the listing immediately
- Notification — We notify you that the correction has been applied
- Prevention — We review our other listings for similar errors and correct them proactively
Price Discrepancies
If you were charged a different price than what was listed at the time of your order, contact us immediately. We will honor the listed price and refund any overcharge. We also update our pricing process to prevent the discrepancy from recurring.